Q1. WHY CHOOSE HORIZON?

A1. Horizon have the right team for your business.

1. Strict QC Policy. Under ISO 9000 Quality Management, we have very strict and strong QC team to make sure our customers can receive high quality products. We strictly follow ISO Standard to manage our factory. Every product from Horizon are 100% tested before delivery.

2. Professional Technical Team. Our company is located in the "Optics Valley of China".  The production of optical fiber and cable in the Optics Valley is ranked No.1 in the world since 2010. We have more than 10 excellent engineers in R&D., most of them have more than 15 years experience in the fiber optic communication industry. 

3. Reliable After-Sales Service System. When we get a compliant from our customers, our service team will firstly work out a feasible solution for our customers to solve the problem, such as instant replacement, refund, etc. Then our team will investigate the reason and develop measures to prevent it from happening again.

4. Mutual Benefit. What we do is to make our customers gain more profit or expand your business. We always remember that only if our customers make money, we can make money. In Horizon, customer and supplier means one team.

5. Company Philosophy. Quality and Customer service are always our key value. Every staff in Horizon keeps this rule in mind when they work. Everyone in Horizon tries our best to meet or exceed customers' demand.

Q2. ARE WE THE REAL FACTORY?

A2. Yes, our factories are wholly-owned by Horizon Group, established since 2006. We would like to invite you to visit our factory whenever you are available.

Q3. HOW ABOUT OUR PRICE?

A3. We are very confident to tell you that our price is the most cost-effective based on the same quality level!

Q4. HOW TO CONTROL OUR QUALITY?

A4. We have strict quality control system including IQC,IPQC and OQC to ensure high quality. What's more, we make sure 100% tested before each shipment.

Q5. WHAT ABOUT OUR LEAD TIME?

A5. Our lead time is very flexible. We usually stock bulk fiber cable in our warehouse for regular orders. Here is the lead time for your reference:

1.<1000PCS 2-3 Days

2. 1000PCS~7000PCS 3-5 Days

3. 7000PCS~10000PCS 7 Days

4. >100000K 10 Days

Q6. WHAT SERVICES CAN WE PROVIDE FOR YOU?

A6. 1. We accept OEM, ODM. Private labeling and package service is available. Besides, we have professional design team to help you build your branding.

2. We can also help you coordinate all of your shipment in China to save your money and time.

3. We can also offer warehouse service free of charge.

Q7. WHAT IS OUR PAYMENT TERMS?

A7. We have very flexible payment terms according to customers' order frequency and order amount. Here are our regular payment terms:

1. PayPal, Western Union for small amount;

2. 30% T/T deposit and 70% balance before delivery or 100%T/T in advance;

3. L/C at sight;

4. OA15/OA 30/OA 60 days.